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Your first visit at Broad Street Braces will include a free consultation. The first person you will meet during your first visit to our office is Manasa, our scheduling coordinator. Manasa is awesome! Manasa works very hard to make sure our schedule runs smoothly, so it is very unlikely you will be waiting long. Next, you will meet Margaret, our New Patient Coordinator. Margaret will help show you around the office, and will take diagnostic records, including photos and occasionally an X-ray, so that Dr. Neil is able to best assess your smile. Once we have all the diagnostic information we need, we will have a chance to sit down and answer 4 main questions:

  1. What is the problem, if any, with my smile and bite?
  2. How can this problem be fixed?
  3. How long will this take?
  4. How much will this cost?

This is your time to ask questions- we want to make sure you are comfortable with the treatment recommended and that nothing stands in your way of your dream smile. After all of your questions have been answered, Margaret will review any orthodontic insurance benefits that you may have, and the investment for treatment.

Our Patient Reviews

Broad Street Braces

5.0 / 5.0

Based on 387 reviews

Felicia W

Excellent staff, excellent service with trusty expertise. It was overall a great experience for my son and myself. We are highly satisfied with all the services performed today.

Alisa O

I am pleased with this Orthodontist location because they are very prompt with appointments. It's never a long wait. The staff is kind and willing to fix misunderstandings quickly. They actually play relaxing music in the office. My favorite staff member is Trinh because she answers questions gracefully. Trinh always greets me with a smile. Glad I chose this dental office.

Phuong H

Really nice office. Very clean and modern. Everyone is friendly, especially Trinh. She is great. Love taking my son here.

Refie H

The staff is really friendly, very satisfied with the service. The place is cozy, and also clean, seriously I recommend it to anyone who wanted to have the braces on

Kevin A

My mom received THE BEST service here. Consultations & visits were a breeze & the staff was always so kind. Their bilingual employee, Sara, was very helpful because my mom only speaks Spanish.

Hung C

This is my son’s first time here. This Office is very nice and very professional. Great service. Mrs. Trinh did an excellent job helping us translate Vietnamese. She is really nice and did a great job! Thank you so much!

Angela D

Great experience!! welcoming and good at what they do. Ask for amanda- she's the best!

Thang N

Many friends told me that Trinh always does a great job and I am very lucky today to have her put my braces on! They look great. I am looking forward to coming back for my second appoinment. The treatment coordinator, Rachel is very friendly and welcoming. She is awesome. I would recommend anyone who is interested in braces to come to Broad Street Braces. You would love Dr. Neil!